Terms of Service

This document is a plain-language template written to describe how the service actually behaves. It has not been reviewed by a lawyer and is not legal advice. Before relying on it commercially, have it reviewed for your jurisdiction.

Throughline is a workspace for planning, researching, writing and packaging video content. It produces drafts, suggestions and analysis. It does not produce finished, verified work, and it does not publish on your behalf.

You are responsible for keeping your credentials secure and for activity under your account. Tell us promptly if you believe an account has been compromised.

You must be old enough to form a binding contract where you live.

You keep ownership of everything you put into the service and everything it generates for you. You grant us only the licence needed to operate the service for you: storing your content and processing it to provide the features you use.

We do not use your content to train models, and we hold no AI provider account of our own. Generation runs on the API key you connect, is billed to you by that provider, and your content is transmitted to that provider, and to no other, at the moment you run a step. What that provider then does with it is governed by your agreement with them.

This one matters more than the rest. Generated output can be wrong, out of date, or confidently mistaken. Claims marked unverified are unverified. Scores presented as inference are inference, not measurement.

You are solely responsible for checking anything you publish, particularly medical, financial, legal, and current-events material, and anything concerning identifiable real people.

The subscription bills monthly in advance through our payment processor. The price is shown before you commit.

You can cancel at any time; access continues to the end of the paid period. We do not delete your data when a subscription ends. Your projects become read-only rather than deleted, and you can still export them.

If a payment fails we keep your workspace working during a short grace period and email you.

The Acceptable Use Policy forms part of these terms. We may suspend an account that breaches it, and will tell you why unless a legal obligation prevents us.

We aim for high availability but do not guarantee uninterrupted service.

To the extent the law allows, our total liability is limited to the amount you paid in the twelve months before the claim. Nothing here limits liability that cannot lawfully be limited.

We may change these terms. For material changes we will give notice by email or in the product before they take effect. Continuing to use the service after that means you accept the change.